1. Telecaller Executive.

Job Description: You will reach prospective clients and make information provision calls regarding the services of our company, answer their questions, and schedule appointments.

Document call information and customer interactions.

• Responsibilities:
• Make outbound calls to customers and explain services of the company.
• Answer all of the client's questions by providing detailed information.
• Requirements
• Good communication skills
• Telecalling experience will be preferred
• Professional handling of customer queries

2. Customer Support Representative.

• Duties:
• Answer customer calls and resolve their issues.
• Propose and offer solutions to the customers.
• Maintain customer information in our database.
• Requirements:
• Excellent Communication as well as Problem-solving skills.
• Experience with Customer Support would be an added advantage.
• Good time management and task prioritization.

3. Sales Executive

Job Description: As a Sales Executive, you'll focus on selling our products or services, close sales deals, and keep up with monthly targets.

• Responsibilities:
• Make outbound sales calls to prospective customers.
• Customer needs to be understood and understood to give proper solutions.
• Leads to be followed up and sold.
• Requirements:
• Experience in selling in the past.
• Willing to have negotiations and persuasion.
• Result-oriented with focus on achieving sales target.

4. Lead Generation Executive

Job Summary: The Lead Generation Executive helps in finding leads as well as acquiring information concerning the generation of business opportunities.

• Duties and Responsibilities:
• Makes cold calls and introduces the company's offerings to new prospects.
• Qualifies leads in terms of interest as well as their needs.
• Consistently ensures that reliable lead interactions records are kept.
• Requirements
• Good communication and research skills.
• Self-reliant and proactive in their investigation process.
• If experience in lead generation was had, it's an added bonus.

5. Telesales Manager

Job Description: Serves as a telesales manager by leading a team of telecallers, setting various targets, and seeing to it that the team will achieve month-to-month goals.

• Responsibilities:
• Maintain the day-to-day operation and strategy of telesales.
• Training and motivating the telecallers
• Monitoring and giving feedback to team members.
• Requirements
• Good leadership and teamwork capabilities
• Prior experience in telesales or management in customer service environment
• Target-driven attitude.

6. Outbound Calling Expert

Job Description :The Outbound Calling Specialist will make outbound calls to potential clients and try to create interest in our services and to book appointments for the same.

• Tasks to be performed:
• Making of outbound calls to customers.
• In/Out-bound call result with the customer's feedback and interest.
• Meeting the daily calling quota by booking appointments.
• Requirements: Excellent communication and organizational skills.
• High-volume outbound calling capability.
• Previous experience in a similar role preferred.

7. Relationship Manager

Job Description: Maintain and develop relationships with clients in a way that will make them satisfied and retain the customers to the organization.

• Responsibilities:
• Lead to act as a single point of contact for the assigned customers.
• Accept, and resolve any complaints from the customer; with increased customer satisfaction.
• Identify the opportunity for cross-selling and up-selling.
• Requirements
• Excellent interpersonal and communication skills
• Prior experience in customer relationship management.
• Multiplex work, to deal with various client accounts.

8. Customer Service Associate

Job Description: A Customer Service Associate is supposed to answer the inquiry of customers and provide adequate information regarding our services.

• Responsibilities:
• a. Handle customer calls and complaints
• b. Record and document the interaction with the customer in the database.
• Great service delivery with a high level of customer satisfaction.
• Skills:
• Good communication and listening skills.
• Patience and professionalism in handling inquiries.
• Prior experience in customer service is preferred.